Streamlining Health Care Delivery
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• Large healthcare center in North Carolina wanted to decrease their day of surgery delay and cancellation rate.
• Redesigned patient flow pattern from surgeons office through the established Preoperative Testing Center (PTC).
• Redesigned testing protocol flow diagrams, easing implementation for PTC staff.
• Reviewed existing preoperative testing protocol.
• Standardized implementation of testing protocol for all patients visiting the PTC.
• Embedded entire process into existing hospital based EMR.
• Introduced the proprietary concept and process to reduce preoperative tests
• Total 2015 savings ~$8 Million
• During first 4 months of applying preoperative assessment methodology only, case cancellation numbers for same day surgery patients across the board declined from 18.3/month to 5.6/month. After 1 year of implementation, case cancellations for elective surgery decreased to 0.5/month.
• Surgeons participating in Plectics Medical Solution's total implementation had a cancellation rate of 0.2% compared to 20% for the same cohort of patients using the health system's current process.
• Redesigned testing protocols reduced the need for preoperative tests by 62%
• Redesigned testing protocols reduced costs by ~60%
• Improved patient, physician, nursing satisfaction